This what our customers recently have had to say about Stu's Flooring!
Description Of Work:
Installed carpeting in living room and den. Installed sheet vinyl in kitchen , bathroom , pantry and foyer. Member Comments:
We researched several flooring companies in early February and decided to go with Stu's since they had outstanding
ratings and testimonies on Angie's list. Dean at the Greenfield store is who we dealt with from the beginning and was very thorough in explaining various styles and options for our new flooring. We have had this ugly , worn hardwood flooring in the past 5 years ( bought house in 2009) and decided it was high time for a makeover. We first and foremost wanted just carpeting in the living room and den but after seeing the vast array of sheet vinyl that Stu's carried , we decided a major makeover was in order as the kitchen , bathroom , foyer and pantry had 3 different colors of flooring and we wanted it all the same for better flow and overall look.
We schedule the carpeting for Fri Feb 28 and the Kitchen , etc. for Mon/Tue Mar 3/4. I took off work that Fri/Mon , ( love 4 day weekends! ) and the carpet crew showed up right on time. They were very professional and had the job done in 4 hours.
On Monday , the kitchen crew showed up promptly and went to work. There was a small chance the sheet vinyl project could be done in 1 day but there was no guarantee it would be. Sure enough , as it got closer to 5:00, he informed me it would take another 3 hours to finish . Since I had to be back at work Tuesday , I asked if they could return to finish job after I got home from work after 1:00. They said sure , no problem. We really appreciated them working around our own work schedule!
All in all , we have no complaints. They even installed our new toilet since our old one was giving us problems and figured the timing was perfect since they had to remove toilet anyway to lay flooring.
I will upload some before and after pictures to show off the gorgeous transformation of our flooring. We have nothing but praise for Stu's and would use them again in a heartbeat.
Description Of Work:
Stu's Flooring did two things at two different times. The first time, they had some laminate flooring out in. The second time, they put in carpet on our stairs. Member Comments:
The gentleman that came out to do carpeting on our stairs did a fabulous job. Because what happened is, this is an old house and someone had cut their tools in the stairs. We didn't know because it was covered with carpeting and so we had to use some lace to cover those and we had one Chicago style stairs where it is tuck under. So because of that, it created a problem for him to make it smooth. He worked really hard to do the Chicago and the water fall stair kind of combination. He went over and above and he did a fabulous job. I was very impressed with the gentleman who put in the carpet on our stairs. The people who did the flooring were also professional. He came in and did the work I asked him to do. They also showed up on time.
Description Of Work:
Installed living room carpet. Member Comments:
I met the folks at the Waukesha location several times to look over samples and take them home. They were fabulous; very helpful - providing hints about wear or whether or not a particular carpet would work well with my cats. They walked me around the show room and helped me think through my questions. Great experience working with them because I can't stand picking carpeting out - too many choices! However, they were the best.
The installers arrived on time - were very professional. They did a fantastic job and cleaned up as well as vacuumed before they left.
I will DEFINITELY go back to them again. They gave us a GREAT price - knocked it down from the list; no stress in having to haggle with them. What a pleasant and positive experience. Hurrah!
Description Of Work:
Help select a carpet as well as laminate flooring (not installed yet). The staff helped this person research the carpet, point to its positives(nylon, twisted, with Stainmaster). Also, the installation team did a tremendous job! I hope to use them again! Overall, an A rating! Nice Job! Keith and Gail T Bay View, WI(SE Milwaukee County). Member Comments:
A work all the way!
Proven track record of positive customer reviews...
"The salespeople were very helpful. We appreciate taking samples home. We were given options instead of a hard sell.
The installers were amazing. We expected skill and efficiency, but these guys were over the top.
Especially impressed by the corners on the exposed stairway. Will be telling everyone we know how pleased we are." - EC Greenfield
"The saleslady came to the house and was very pleasant and extremely helpful. We were very pleased.
The installer did beautiful work, was a very polite, conscientious and hardworking young man.
We will certainly recommend you to others. Also we'll use your services in the future." - REK Milwaukee
"When Kathy and I began our search for flooring over 3 months ago, we knew that we were in for a daunting task.
After looking at several flooring companies who all promised the same ho hum service and "good" product we didn't know where to turn.
When you (the owner) came out to our home for a house call I knew we were in for something special, something not many businesses do these days.
You are a quick study of our very particular taste and were very patient with us, answering all of our questions over a several week period
along with making very good suggestions. What impressed me was when you ordered a whole case of our number one product choice without
obligation so we could see what it looked like over a larger area. Then you came out on several other trips to answer more questions and concerns,
putting both of us at ease while we made our final decision. After we decided to use Stu's Flooring it was a bonus to learn of your attention
to detail. But long story short we believe this is one of the best laminate hardwood floors we have ever seen.
It gives us a great pleasure to extend a hand in thanks. If anyone is thinking of using you, please send them our way anad we'll be more
than happy to sing your praises." - Brian & Kathy - Milwaukee
"The salesman was very thorough and even remembered a rebate which I have received and sent it in. I had one installer who was very neat and
asked me how I wanted the vinyl installed, etc. He was finished in what seemed like no time. I'm very happy with my vinyl, and my carpeting
which was installed by Stu's several years ago." - LH Milwaukee
"The saleslady was very knowledgeable and provided many samples, bringing additional to my house. The gentleman who once lived in Oregon was my
installer. He was very thorough and precise when he laid the flooring. He kindly returned on a Saturday morning to complete a portion of the
job after the carpenters completed the remodeling of my kitchen. Thank you all." - JM Cudahy
"The salesman was very knowledgeable and friendly. We are very happy with the skill, cratsmanship and friendly and professional attitude of
the installer. It was a pleasure doing business with you and we will tell others about you!" - JB Oak Creek
"The salespeople were excellent and a joy to plan with. The installers were excellent and very professional. We will tell everyone about
great selection and service." - GG Milwaukee
"Our saleslady was very good and did a great job of estimating. The installers were there when the arrangements were made. There were no delays.
We had great service and everything was done in good faith and timing." - RB Milwaukee
"The salespeople were wonderfully helpful and very friendly!! Installers were great, did a super job. Our floor looks beautiful. Glad we used
Stu's for our new kitchen floor." - CN Fox Point
"Salesperson was outstanding. He was very helpful and accommodating when listening to our plans for our home and made it all happen!
Installers were very courteous and professional. They knew what they were doing and were very prompt in expediting their tasks.
We appreciate that Stu's was very acccommodating in helping get lien waivers signed related to the project." - DM Bayview
"Salesman was great. He was friendly, courteous and professional and knew the products. He was also right on time for the in home estimate -
very important. The same applies to the installer. We are very satisified overall and will definitely consider Stu's for my future flooring needs." - PV South Milwaukee
"We are extremely satisfied. The female salesperson was well versed in the level of quality and durability of all carpets within the store.
The installers did superior work. I love my Berber Carpet. It's so easy to keep clean. It is definitely a high quality product." - DY Greenfield
"Just wanted to take time out to say "thanks' for taking care of our peeling floor seams. The young man who came out today was extremely
courteous and professional. We'll be in the market in a year or so for all new carpeting and due to the fact that your company has been a
pleasure to work thru, we'll probably purchase our carpet thru Stu's. Once again thank you for your professionalism." - VN Greenfield
"We had laminate flooring installed. The salesman was very helpful and cordial! The two young men who installed the flooring were very
polite, worked together as a great team! We love our new flooring and so does everyone who sees it." - KR Milwaukee
"Excellent salesperson. Excellent installers. Everyone one was very friendly, knowledgeable and helpful. We certainly will come back again
and tell our friends. Thank you." - DB Milwaukee
"We are very satisfied with the sales people and installers. We are very pleased with our new flooring. We should have done it five years ago." - JP Big Bend"
"We are 100% satisfied with the sales people and installers. Two young men did an EXCELLENT job! They even replaced the trim for me." - JC Milwaukee
"Happy with salesperson. The installers did a nice job and were honest about breaking an inexpensive light fixture which was replaced and paid
for by Stu's Flooring. They also gave good artistic advice regarding quarter round and boot installation." - KL Wauwatosa
"Salesman was excellent and not "pushy". He helped by showing within my designated price range. (I really appreciate that in a salesperson!)
The installers were great and did a fine job of installing and cleaning up." - JP Waukesha
"The salesman was very helpful. We were very pleased with the installers' hard work and the end result.
We will see you in the fall of 2008 for our bathroom." - MB Franklin
"The salesman was very friendly, helpful and accommodating. The installers were on time, polite, kind and helpful with giving advice on
other non-related floor issues I was having. The carpet is beautiful." - LB West Allis
"The saleslady was most helpful and courteous. She made sure we looked at different styles and patterns before we made a decision.
The install was wonderful. Great job! Looks and feels great! Expertly done! We are very happy with our purchase.
The estimator was very helpful as well. Thank you." - PN Waukesha
"John and Steve at Loomis Rd. location were excellent. Hector and Jose did a great job! This is our 2nd purchase from Stu's for carpeting.
Excellent Customer Service!!" - JR Greendale
"We went from place to place and finally choose Stu's because of price and not being pressured into doing more than we wanted or could afford.
We are very satisfied with the salesman who took care of us and the installers were excellent." - BF Cudahy
"The salesman was absolutely great and gave us a lot of good suggestions. We were totally pleased with the installer.
Nick was very professional and did a fabulous job." - GM Franklin
"The sales staff at your Loomis location was absolutely wonderful and had the patience of a saint. I was very happy with the Installers.
We did have a problem with laying the kitchen floor, but you stood by your word and your product and all was resolved.
I definitely would recommend you to my family and friends." - KF Muskego